How to Make an Appointment
Appointments may be booked in several ways:
Online
Patients can book an appointment online via PATCHs. Please click here to sign up.
By Phone
Patients can book an appointment by calling reception on 020 8905 0894
In Person
Patients can visit the surgery and book an appointment with the receptionist.
Non-urgent advice: GP Routine Appointments
All GP appointments are bookable in advance and patients are able to book the GP of their choice. Routine appointments can be booked up to 2 weeks in advance.
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see our Who Do I See? section, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional.
You can even self-refer for some services without seeing your GP.
Nurses Appointments
All nurse appointments are booked in advance, however if there are any cancellations on the day we may be able to offer a same day appointment.
Alternately if we are unable to accommodate you at the practice we have some services that can be offered at our HUB access centres, please speak to the reception team with regards to which services are offered alternatively.
Non-urgent advice: Cancel an Appointment
Do you feel frustrated when you cannot get an appointment?
Every year wasted appointments cost NHS £162 million. This can cause serious delays in treatment for other patients. On average approximately 150 patients each month Did Not Attend (DNA) their appointment. This means the patient did not turn up for the appointment and did not contact the surgery in advance to cancel or change the appointment. This currently results in approximately 40 hours of wasted clinical time each month.
Harness Enhanced Access
GP Access Hub Appointments
When the GP Practice is fully booked, we may arrange for an appointment with the Harness Primary Care Network GP Access Hub that also provides care for our patients. Appointments at the GP Hub are available during weekday evenings, weekends and bank holidays.
Monday to Saturday from 9am to 8pm
Please ask the GP receptionist to book an appointment for you or call NHS 111 and they can also arrange an appointment at the hub.
The Harness Hub is located within Wembley Centre for Health & Care, 116 Chaplin Road, Wembley, HA0 4UZ. Please click here for directions.
Appointments are available in the evening and at weekends – please call the practice to be booked or call 0208 194 7355 to book an out of hours’ appointment with one of our local linked practices.
The evening and weekend appointments may take place by phone, video, or face-to-face depending on clinical need.
Home Visits
If possible please try to telephone reception before 10:30 if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.