Prescriptions

Methods of ordering your Repeat Prescriptions

If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • By Hand – Drop your repeat slip in at reception with the required items clearly marked.
  • By Post – Remembering to enclose a stamped addressed envelope if you want us to post it back to you.

Non-urgent advice: Patient Notice

Please allow 72 Hours (3 Working days) from when you place your order.

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Medication reviews

Medication reviews are needed, usually every 6 or 12 months and we shall ask you to make an appointment with ONE of our clinical Pharmacists. There are certain important checks we need to perform to ensure your medicines are still doing their job and are not causing any problems and that your condition is monitored. When the computer indicates a review is due, please do not delay as the computer blocks any further issues once you are overdue. If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going.

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

Electronic Prescription Service (EPS)

We send your prescriptions direct to your chosen pharmacy instead of printing them out, so the pharmacy can get them ready for you without having to take the prescription along. All you have to do is ask the doctor, the receptionist or at the pharmacy. You can change your nominated pharmacy at any time.

It makes it easier to obtain your repeat prescriptions – just request them on-line (or in writing) and then collect the medicines from the pharmacy.

It is still important to see you from time to time to make sure all of your monitoring checks are up to date, so please take note of the messages we send that the pharmacist will pass on to you.

You can find information about EPS (in many languages) on the NHS UK information page.

Pharmacy First service- Community Pharmacy England

This provides information on the new Pharmacy First service, which was announced as part of an an agreement setting out how the £645 million investment pledged within the Delivery plan for recovering access to primary care will be used to support community pharmacy services. For more Information please click here.